Published on November 12th, 2018 | by Nancy Fletcher0
Four Life Lessons from Minnesota Business Icon Bob Naegele Jr.
Forty years ago, Bob Naegele Jr. gave me my first job in out of home advertising, at age 23. I didnâ€™t know much then, but I learned a great deal from this exceptional and decent man, who passed away November 7. I share this memorial tribute to the lessons he leaves.
Naegele is one of the great roll-up of names in OOH advertising, like Ted Turner to CNN and Arte Moreno to the Los Angeles Angels. Naegele went from billboards to own Roller Blade (the iconic in-line skate company) and then the pro hockey team in Minnesota. He started as a billboard salesman on the East Side of St. Paul. (Heâ€™s the son of billboard legend R.O. Naegele.)
One: Express Thanks.
Bob Naegele Jr. believed that â€śgratitude unspoken is ingratitude.â€ť In fact, those words were printed on his personal thank you cards. He would thank people at Christmas. He would thank partners, customers, employees, and friends. When he owned the hockey team (The Minnesota Wild), he knew every employee, from player to ticket taker, and heâ€™d thank them.
The ability to express gratitude is an overlooked building block to success.
Two: Commit to Quality
The Naegele billboard company was built on quality. Quality people, service, facilities, structures, and maintenance.
I recently saw Arte Moreno in Phoenix. He has acquired plenty of billboard companies over the years; he said the finest billboard assets he ever acquired were Naegele-built.
Three: Faith Is a Good Thing
Bob Jr. was a man of devout faith. His faith defined who he was, but he never imposed it on others. It gave him perspective. As former Minnesota Gov. Arne Carlson said, when Naegele got involved in a tough negotiation, â€śIt was like sunshine coming into the room.â€ť
Four: Stand by Your Employees, Your Team
In my first week on the job at Naegele Outdoor, at a late night public hearing for a billboard permit, the chairwoman who hated billboards screamed at me. Somehow Bob Jr. learned about it, and he was waiting at my desk when I arrived at the office the next morning, to support the companyâ€™s newest employee.
None of these life lessons are new, and certainly not political. But together they seem particularly apt for our country right now, with its raspy division.
Express gratitude. Commit to quality. Faith is good. And stand by your folks.
Together these lessons are profound.
Thank you, Bob Naegele Jr.